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REFUND POLICY

Rootcology - A Mission Driven Team That Cares About Your Health

Our knowledgeable staff is here to help. You will see lots of useful information here on the site to help you with your decision-making processes, from descriptions of usage and efficacy, to FAQs from customers like you.

BUT… know that we are here to help if you need more! And remember that your choices are backed by our return policy. Our entire team’s commitment is to help you take your health into your own hands!

Unopened products may be returned to us within 30 days of purchase for refund, with the exception of heat sensitive items, minus shipping/handling. Return shipping is paid by the customer.

Products with labels that have been altered in any way are non-returnable.

Concerns regarding damaged products or order discrepancies must be communicated to us within 48 hours of receipt to qualify for return/replacement.

Please contact us at info@rootcology.com for return authorization before returning any products.

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